Check out the answers to questions new Qwidex customers may have.
Qwidex is a leading international company establishing new standards in the field of assets management.
We offer various range of financial services specializing in cryptocurrency exchange trading and providing innovative solutions with elements of assets and capital management for all kinds of customers.
Our commitment to the progress is also expressed by active investments in promising projects, venture funds and startups making the landscape for future financial capacities.
To become the investor, you should sign-up with www.qwidex.com, choose the appropriate investment plan and make investments according to the specified conditions.
Qwidex offers a wide spectrum of investment plans which will fit to any investor. The detailed information on the investment plans can be found on our website in “For Investors” section.
Qwidex accepts various payment methods including cryptocurrencies such as Bitcoin, Ethereum, Litecoin, USDT (TRC20, BEP20, ERC20), TRX, BNB BEP20.
Yes, Qwidex accepts investments from all over the world partners except the USA.
Please make sure that you comply with the investment laws of your country.
The company does not provide financial services to the partners locating in the USA because users living withing the territory of the USA and being the USA residents as well as the residents of the states (countries), in which online-investment is forbidden, have no right for using the Qwidex services.
Our company made arrangements on minimization of all potential risks.
We rely on extensive experience of our traders using unique trade strategies as well as technological developments, incisive prospects of our financial analytics department regarding future market tendencies and dynamics of the separate currency pairs.
Due to the detailed analysis, we can predict the market correction in cryptocurrency area that gives us an opportunity to make profit both during the market growth and downfall periods.
Our main goal is to provide our partners with riskless opportunities for the business and safe long-term investments.
Cooperating with Qwidex, you have to be sure that your investment is secured without regard to the market fluctuations and other external conditions. You may reckon on sustainable profit from your deposits as well as bonuses for the investments attracted via your partners.
Due to the powerful financial basis, cautious approach to the balance and effective risk management system, our company provides reliable protection of interests of all investors and partners from possible financial losses.
Qwidex appreciates the ease and usability of all its services tending to provide the most effective and comprehensible interaction process.
We decided to avoid the KYC (know your customer) check in order to minimize the entry barrier for new partners and to speed up the sign-up process and start of work.
This decision also reflects our confidence in our methods of security assurance and our capability to support high security level without need for obligatory KYC.
HHowever, we constantly revise our security policy and tend to adjust our processes according to the changing regulatory requirements and leading industrial practices in order to provide protection of all our partners’ interests.
Our support service is available in all languages presented on our website. The office hours of the technical support are 7 days a week, from 7:00 to 18:00 (UTC 0)
To deposit one’s account you should go to “Finances” section. To withdraw funds from your account you should go to “Finances” section, then choose the asset and use “Withdraw” function.
Yes, it is possible. For instance, you may deposit your account with Bitcoins and after that you can withdraw funds in another currency using the currency exchange function in your account.
The withdrawal request processing period is fully automated. However, according to our withdrawal rules the transaction to your wallet may take up to 72 hours.
We do not charge any hidden or overriding fees which could reduce funds available for withdrawal by our partners. We guarantee that our partners will gain full profit specified on their accounts in the personal account and will be able to use their funds with no restrictions.
Qwidex establishes the minimum requirements for transactions and withdrawal of funds for investors according to Blockchain fee standards:
BTC (USDT) Minimum deposit 1$; minimum withdrawal 25$
ETH (USDT) Minimum deposit 1$; minimum withdrawal 25$
LTC (USDT) Minimum deposit 1$; minimum withdrawal 10$
TRX (USD) Minimum deposit 1$; minimum withdrawal 1$
BNB (USD) Minimum deposit 1$; minimum withdrawal 1$
USDT ERC20 Minimum deposit 1$; minimum withdrawal 20$
USDT TRC20 Minimum deposit 1$; minimum withdrawal 5$
USDT BEP20 Minimum deposit 1$; minimum withdrawal 1$
LTC (LTC) Minimum deposit 0,016 LTC; minimum withdrawal 0,1 LTC
ETH (ETH) Minimum deposit 0,001 ETH; minimum withdrawal 0.007 ETH
BTC (BTC) Minimum deposit 0,0001 BTC; minimum withdrawal 0,001 BTC
BNB (BNB) Minimum deposit 0,0025 BNB; minimum withdrawal 0,012 BNB
To update your wallet address you should go to your user account, choose “Financial settings”, then enter new wallet address and confirm changes by entering your user account personal financial code.
The minimum deposit in Qwidex ranges depending on the chosen plan: for deposits in USDT Asset – it is 50 USDT, for Crypto Asset – it is 0,005 BTC and 0,02 ETH.
The funds withdrawal request can be cancelled if it was not processed yet.
To cancel the request, you should contact the customer support service as soon as possible. If the funds withdrawal request is processed already than you will not be able to cancel it.
Qwidex implements leading security measures, including data encryption and two-factor authentication to protect financial data and transactions of the customers.
The financial terms may be updated with regard to the changing market environment and regulatory requirements. The customers will be informed on any changes via official communication links in advance.
Qwidex implements leading security technologies, including SSL-encryption, two-factor authentication and other methods for your data protection.
If you forgot your password, you may use function of the password recovery on the login page, following the instructions on the password reset by e-mail.
Yes, you can change some personal data in the account settings after login the platform.
To increase your account security, we recommend to switch two-factor authentication and update password on a regular basis.
The status of your deposit can be monitored in the transaction history section of your account on the Qwidex platform.
If any error occurred during the transaction, you should contact our technical support with the detailed description of the problem.
If you lose your financial password, please contact our support service as soon as possible and follow further instructions.
You can contact our support service by visiting “Contacts” section on the website or “Support” section in your personal account.
Qwidex allows our partners to use several accounts on our platform because we tend to provide flexibility and comfort of our customers.
The decision gives the partners an opportunity to optimize their investment strategies by dividing them into different accounts for better risk management and monitoring different trade approaches.
We consider that opportunity to operate with several accounts expands knowledge and understanding of the market of our partners and allows to use our platform potential to the full extent for achieving their financial goals.
At the same time, we highly recommend our partners to observe all the applied conditions for using several accounts to provide rightful and safe usage of our services.
We pay close attention to the activity on the platform in order to prevent any abuse attempts, providing rightful and transparent environment for all customers.
Qwidex is a leading international company establishing new standards in the field of assets management.
We offer various range of financial services specializing in cryptocurrency exchange trading and providing innovative solutions with elements of assets and capital management for all kinds of customers.
Our commitment to the progress is also expressed by active investments in promising projects, venture funds and startups making the landscape for future financial capacities.
To become the investor, you should sign-up with www.qwidex.com, choose the appropriate investment plan and make investments according to the specified conditions.
Qwidex offers a wide spectrum of investment plans which will fit to any investor. The detailed information on the investment plans can be found on our website in “For Investors” section.
Qwidex accepts various payment methods including cryptocurrencies such as Bitcoin, Ethereum, Litecoin, USDT (TRC20, BEP20, ERC20), TRX, BNB BEP20.
Yes, Qwidex accepts investments from all over the world partners except the USA.
Please make sure that you comply with the investment laws of your country.
The company does not provide financial services to the partners locating in the USA because users living withing the territory of the USA and being the USA residents as well as the residents of the states (countries), in which online-investment is forbidden, have no right for using the Qwidex services.
Our company made arrangements on minimization of all potential risks.
We rely on extensive experience of our traders using unique trade strategies as well as technological developments, incisive prospects of our financial analytics department regarding future market tendencies and dynamics of the separate currency pairs.
Due to the detailed analysis, we can predict the market correction in cryptocurrency area that gives us an opportunity to make profit both during the market growth and downfall periods.
Our main goal is to provide our partners with riskless opportunities for the business and safe long-term investments.
Cooperating with Qwidex, you have to be sure that your investment is secured without regard to the market fluctuations and other external conditions. You may reckon on sustainable profit from your deposits as well as bonuses for the investments attracted via your partners.
Due to the powerful financial basis, cautious approach to the balance and effective risk management system, our company provides reliable protection of interests of all investors and partners from possible financial losses.
Qwidex appreciates the ease and usability of all its services tending to provide the most effective and comprehensible interaction process.
We decided to avoid the KYC (know your customer) check in order to minimize the entry barrier for new partners and to speed up the sign-up process and start of work.
This decision also reflects our confidence in our methods of security assurance and our capability to support high security level without need for obligatory KYC.
HHowever, we constantly revise our security policy and tend to adjust our processes according to the changing regulatory requirements and leading industrial practices in order to provide protection of all our partners’ interests.
Our support service is available in all languages presented on our website. The office hours of the technical support are 7 days a week, from 7:00 to 18:00 (UTC 0)
To deposit one’s account you should go to “Finances” section. To withdraw funds from your account you should go to “Finances” section, then choose the asset and use “Withdraw” function.
Yes, it is possible. For instance, you may deposit your account with Bitcoins and after that you can withdraw funds in another currency using the currency exchange function in your account.
The withdrawal request processing period is fully automated. However, according to our withdrawal rules the transaction to your wallet may take up to 72 hours.
We do not charge any hidden or overriding fees which could reduce funds available for withdrawal by our partners. We guarantee that our partners will gain full profit specified on their accounts in the personal account and will be able to use their funds with no restrictions.
Qwidex establishes the minimum requirements for transactions and withdrawal of funds for investors according to Blockchain fee standards:
BTC (USDT) Minimum deposit 1$; minimum withdrawal 25$
ETH (USDT) Minimum deposit 1$; minimum withdrawal 25$
LTC (USDT) Minimum deposit 1$; minimum withdrawal 10$
TRX (USD) Minimum deposit 1$; minimum withdrawal 1$
BNB (USD) Minimum deposit 1$; minimum withdrawal 1$
USDT ERC20 Minimum deposit 1$; minimum withdrawal 20$
USDT TRC20 Minimum deposit 1$; minimum withdrawal 5$
USDT BEP20 Minimum deposit 1$; minimum withdrawal 1$
LTC (LTC) Minimum deposit 0,016 LTC; minimum withdrawal 0,1 LTC
ETH (ETH) Minimum deposit 0,001 ETH; minimum withdrawal 0.007 ETH
BTC (BTC) Minimum deposit 0,0001 BTC; minimum withdrawal 0,001 BTC
BNB (BNB) Minimum deposit 0,0025 BNB; minimum withdrawal 0,012 BNB
To update your wallet address you should go to your user account, choose “Financial settings”, then enter new wallet address and confirm changes by entering your user account personal financial code.
The minimum deposit in Qwidex ranges depending on the chosen plan: for deposits in USDT Asset – it is 50 USDT, for Crypto Asset – it is 0,005 BTC and 0,02 ETH.
The funds withdrawal request can be cancelled if it was not processed yet.
To cancel the request, you should contact the customer support service as soon as possible. If the funds withdrawal request is processed already than you will not be able to cancel it.
Qwidex implements leading security measures, including data encryption and two-factor authentication to protect financial data and transactions of the customers.
The financial terms may be updated with regard to the changing market environment and regulatory requirements. The customers will be informed on any changes via official communication links in advance.
Qwidex implements leading security technologies, including SSL-encryption, two-factor authentication and other methods for your data protection.
If you forgot your password, you may use function of the password recovery on the login page, following the instructions on the password reset by e-mail.
Yes, you can change some personal data in the account settings after login the platform.
To increase your account security, we recommend to switch two-factor authentication and update password on a regular basis.
The status of your deposit can be monitored in the transaction history section of your account on the Qwidex platform.
If any error occurred during the transaction, you should contact our technical support with the detailed description of the problem.
If you lose your financial password, please contact our support service as soon as possible and follow further instructions.
You can contact our support service by visiting “Contacts” section on the website or “Support” section in your personal account.
Qwidex allows our partners to use several accounts on our platform because we tend to provide flexibility and comfort of our customers.
The decision gives the partners an opportunity to optimize their investment strategies by dividing them into different accounts for better risk management and monitoring different trade approaches.
We consider that opportunity to operate with several accounts expands knowledge and understanding of the market of our partners and allows to use our platform potential to the full extent for achieving their financial goals.
At the same time, we highly recommend our partners to observe all the applied conditions for using several accounts to provide rightful and safe usage of our services.
We pay close attention to the activity on the platform in order to prevent any abuse attempts, providing rightful and transparent environment for all customers.
